Core 7.2.
Commitment and social Responsibility
ITEM 7.2.1Educational Center
The educational center monitors the satisfaction
of the apprentices, the companies and the staff of
the center, and measures the extent to which their
needs and expectations have been met
Completely / Enough / Something / Nothing
The European quality systems advise the
participation of interested parties in the monitoring
and evaluation process that is agreed and clearly
described. The objective they pursue is to collect
basic information on educational achievements and
the quality of training processes. It also indicates
that regular and systematic data collection is
appropriate to measure success and identify areas
for improvement. In the evaluation and review of
the processes and results, the assessment of the
satisfaction of the people who participate in the
learning tasks and the performance and satisfaction
of the staff can be included. Appropriate and
effective mechanisms for engaging internal and
external stakeholders can be included in these
processes. These measurement mechanisms aim
to improve the response capacity of VET to the
evolution of the demand in the labor market, the
results of the people who participate in the learning
processes and support employability [1]. European.
See: EQAVET A2, A5] International quality assurance
systems indicate that the organization must monitor
the satisfaction of students, other beneficiaries and
staff, as well as their perceptions of the degree to
which their needs are met. and expectations. At the
same time, you must determine the methods for
obtaining, tracking, and reviewing this information.
As an example for this follow-up, surveys of
students and companies, feedback on the training
received, meetings, among others, can be included.
When evaluating satisfaction, it is important to
consider both negative feedback (e.g. complaints,
appeals) and positive feedback (eg compliments).
[two. International. See: ISO 21001:2018 – Section
9.1.2.1)].ITEM 7.2.2 Educational Center
The educational center collects information on the
influence of Dual FP programs in the community
and its socioeconomic environment
Completely / Enough / Something / Nothing
The European quality assurance systems based
on EQAVET recommend periodically evaluating
the results and processes with the support of
measurements. It is opportune to do it on regional or
national standards and processes that are relevant
and proportional to the needs of the sector at the
regional or national level. The aim is to measure
success and identify areas where improvements
need to be made, in particular in the responsiveness
of VET to changing demands in the labor market. On
the other hand, this information makes it possible to
verify the development of capacities and the results
of the people who participate in the Dual Professional
Formative programs, to be able to apply early
warning systems that allow establishing adequate
and effective review mechanisms to involve internal
and external stakeholders. The purpose is to obtain
basic information at the level of the systems and
the providers of the Dual Professional Formative
programs on their attractiveness and to improve
the access, in particular, of disadvantaged groups to
these programmes. [one. European. See: EQAVET
A2, A3] International quality assurance systems
(ISO) indicate that the organization shall ensure
that feedback is solicited from relevant interested
parties and that feedback on the influence of the
organization is made available as appropriate.
organization in the community. [two. International.
See: ISO 21001:2018 – Section 9.1.3.c)].